• Platform Overview

Welcome to Grocifu.com, an online grocery marketplace operated by Pudvi Investment Solutions Private Limited (“Grocifu”, “Company”, “We”, “Us”).
By accessing or using Grocifu.com, you agree to these Terms of Use, our Privacy Policy, Shipping Policy, Return Policy, and Refund Policy.

Grocifu.com is an ecommerce platform that enables users to purchase grocery and daily-essential products online and have them delivered to their selected addresss.

  • User Eligibility

– Users must be 18 years or older.

– By using the platform, you confirm that all information provided is accurate and lawful.

  • User Account

– You are responsible for all activities under your account.
– Grocifu may suspend or terminate accounts involved in:
— Fraud or misuse
— Abusive behavior
— Violation of policies
— Excessive returns or cancellations

  • Product Information

– Product descriptions, images, and prices are provided for convenience.
– Actual product packaging, brand labeling, or MRP may vary.
– Grocifu does not guarantee uninterrupted availability of any product.

  • Pricing & Payment

– Prices are displayed at checkout and include applicable taxes unless stated otherwise.
– Grocifu reserves the right to correct pricing errors even after an order is placed.
– Payments are processed via secure third-party payment gateways.

  • Order Confirmation & Cancellation

– Orders are confirmed only after successful payment and order acknowledgment.
– Grocifu may cancel orders due to:
— Stock unavailability
— Address issues
— Payment failure
— Operational constraints

  • Delivery & Risk Transfer

– Ownership of goods transfers to the customer upon successful delivery.
– Delivery timelines are estimates and may vary.

  • Limitation of Liability

– Grocifu is not liable for:
– Delays caused by events beyond control
– Allergic reactions or misuse of products
– Indirect or consequential losses

  • Governing Law

– These terms are governed by Indian laws, with jurisdiction at Sonipat, Haryana (INDIA).

  • Contact Information

– Company Name: Pudvi Investment Solutions Private Limited
– Email: support@grocifu.com
– Website: www.grocifu.com

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