Job Description:
The Customer Support Executive will assist Grocifu customers with subscription queries, delivery issues, and product concerns. The role requires quick problem-solving skills and a customer-first mindset.

Key Responsibilities:

• Handle calls, chats, and email support
• Resolve delivery complaints
• Manage subscription modifications & cancellations
• Maintain customer satisfaction ratings

Requirements:

• Excellent communication skills
• Experience in customer service preferred
• Basic knowledge of CRM tools